DPO Starter Kit
Everything a new or acting DPO needs to get started: RACI, programme charter, board reporting templates, and a 90-day action plan.
Privacy and Compliance
DG Programme Charter
Define your data governance programme from scratch: vision, objectives, accountability model, and stakeholder engagement plan.
RoPA Toolkit
Build and maintain your Record of Processing Activities with structured templates, data flow mapping, and lawful basis documentation.
DPIA Toolkit
Run Data Protection Impact Assessments from screening through to sign-off, with risk scoring, consultation templates, and an outcomes register.
DSAR Toolkit
Handle Data Subject Access Requests end to end: triage, identity verification, redaction guidance, response letters, and exemption checklists.
Breach Response Toolkit
Structured breach management from detection through to post-incident review: severity scoring, notification templates, and lessons learned.
Cookie Compliance Pack
Audit your cookie estate, map consent mechanisms, and build a remediation plan with scanning templates and vendor classification tools.
Retention Sprint
Define and implement a data retention schedule in a focused sprint: policy templates, disposal workflows, and exception handling.
Vendor Due Diligence
Assess third-party data processors with structured questionnaires, risk scoring, contract review checklists, and ongoing monitoring frameworks.
Board Reporting Pack
Present privacy and governance metrics to the board with dashboard templates, KPI frameworks, and narrative guidance.
DUAA Transition Kit
Navigate the Data Use and Access Act 2025 transition: gap analysis, implementation timeline, and updated policy templates.
AI Governance Starter
Establish AI governance foundations: risk assessment frameworks, use case registers, ethical review templates, and procurement guidance.
Privacy Engineering Kit
Bridge privacy requirements and engineering teams: privacy patterns, technical controls mapping, and privacy-by-design checklists.
Data Governance and Strategy
CDO 90-Day Plan
A structured plan for new Chief Data Officers covering the first 90 days: stakeholder mapping, quick wins, governance foundations, and board positioning.
Data Stewardship Kit
Set up a stewardship network: role definitions, training plans, escalation paths, and performance metrics for data stewards.
Data Quality Toolkit
Measure and improve data quality: profiling templates, quality dimensions framework, remediation workflows, and reporting dashboards.
Metadata Management Kit
Build metadata management capability: business glossary templates, lineage documentation, and cataloguing standards.
Data Literacy Programme
Design and deliver a data literacy programme: competency frameworks, training materials, assessment tools, and engagement plans.
UX and Customer Experience
UX Research Toolkit
Plan and execute user research: interview guides, survey templates, analysis frameworks, and stakeholder presentation formats.
UX Team Setup
Build a UX function from scratch: team structures, role definitions, ways of working, and maturity assessment tools.
CX Governance Pack
Govern customer experience consistently: journey mapping templates, measurement frameworks, and cross-functional accountability models.
Design Thinking for Data
Apply design thinking to data challenges: workshop facilitation guides, ideation templates, and prototype-to-production playbooks.
Accessibility Pack
Build accessibility into products and services: audit checklists, WCAG mapping, remediation planning, and inclusive design principles.
Workshop Facilitation Pack
Facilitate effective workshops: agenda templates, exercise libraries, group dynamics guidance, and outcomes documentation.
Transformation and Operating Model
Digital Transformation Playbook
Plan and execute digital transformation: readiness assessment, roadmap templates, benefits tracking, and stakeholder alignment tools.
Target Operating Model Kit
Design a target operating model: capability mapping, process architecture, org design templates, and transition planning.
Change Management Pack
Manage organisational change: impact assessment, communications planning, resistance management, and adoption measurement.
EA Governance Pack
Establish enterprise architecture governance: principles frameworks, review board templates, standards documentation, and compliance tracking.
Transformation Speaker Kit
Prepare compelling transformation presentations: narrative frameworks, slide templates, audience analysis, and delivery coaching notes.
Marketing and Data Activation
Personalisation Strategy
Build a personalisation strategy: maturity assessment, use case prioritisation, data requirements mapping, and measurement frameworks.
Consent Architecture
Design consent architecture across your technology stack: consent flows, signal mapping, preference centre specifications, and audit trails.
CDP Operating Model
Define how your Customer Data Platform operates: use case catalogue, data ingestion standards, audience governance, and activation workflows.
Marketing Data Dictionary
Document your marketing data estate: field definitions, source mapping, quality rules, and lineage for marketing systems.
Marketing Data Quality
Improve marketing data quality: profiling frameworks, hygiene workflows, enrichment strategies, and quality reporting templates.
Martech Vendor Selection
Select martech vendors systematically: requirements gathering, scoring frameworks, RFP templates, and evaluation playbooks.
Analytics and Data Products
Data Product Owner Playbook
Operate as a data product owner: product thinking for data, backlog management, stakeholder engagement, and value measurement.
Analytics Governance
Govern analytics delivery: standards, tool selection frameworks, access management, and quality assurance for analytics outputs.
Data Service Management
Manage data as a service: SLA templates, request management, capacity planning, and service catalogue design.
KPI Framework Library
Build and manage KPI frameworks: definition templates, hierarchy models, dashboard specifications, and review cadence tools.
AI Governance
Ethical AI Design Patterns
Apply ethical design patterns to AI systems: fairness frameworks, transparency checklists, bias detection tools, and governance playbooks.
AI Procurement Governance
Govern AI procurement decisions: vendor assessment frameworks, risk evaluation templates, contract requirements, and ongoing monitoring tools.